Privacy Policy
Effective Date: 14/10/2025
Last Updated: 15/10/2025
Welcome to Kalp Turnkey Services Pvt. Ltd. (“we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your data when you visit our website, use our services, or interact with us in any form.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or provide any personal information.
1. Introduction
At Kalp Turnkey Services Pvt. Ltd., we believe in transparency and integrity in every aspect of our business. Protecting your personal information is not just a legal requirement—it’s an essential part of maintaining your trust.
This Privacy Policy outlines the type of information we collect, how we use it, and the choices you have regarding your data. Our practices comply with relevant data protection laws in India and international best practices such as the General Data Protection Regulation (GDPR).
2. Information We Collect
We collect information to provide better services and improve user experience. The information we may collect includes:
a. Personal Information
When you fill out forms, contact us, or request services, we may collect:
- Full Name
- Email Address
- Phone Number
- Company Name
- Job Title / Designation
- Billing and Shipping Address
- Communication Preferences
b. Non-Personal Information
We automatically collect certain technical data when you visit our website, such as:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Referring Website URLs
- Date and Time of Visit
- Pages Viewed and Duration
c. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small files placed on your device that help us recognize your preferences and improve navigation.
You can manage or disable cookies through your browser settings, but some website features may not function properly without them.
3. How We Use Your Information
We use the collected information responsibly and for legitimate business purposes, including:
- To respond to your inquiries and service requests.
- To provide quotations, proposals, and project details.
- To manage customer relationships and deliver services.
- To send administrative information, updates, and notifications.
- To improve our website design, content, and user experience.
- To send marketing and promotional materials (with consent).
- To comply with legal obligations and prevent fraudulent activities.
- To conduct data analysis and business research for service improvements.
We never sell, rent, or trade your personal data with third parties for profit.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: When you voluntarily provide your information.
- Contractual Necessity: When your data is required to perform a service or fulfill a contract.
- Legal Obligation: When required by law or regulation.
- Legitimate Interest: For business analytics, service improvement, and communication.
5. How We Protect Your Information
We take appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access or disclosure
- Accidental loss or destruction
- Misuse or alteration
Our website uses SSL encryption and secure hosting to ensure data safety. We also regularly review our systems for vulnerabilities and maintain strong access controls within our organization.
However, no online system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention Policy
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires, your data is securely deleted or anonymized.
For example:
- Inquiry data: Retained for up to 2 years.
- Client and billing data: Retained as per tax and accounting laws (up to 7 years).
7. Sharing and Disclosure of Information
We may share your information in the following limited circumstances:
- With Service Providers:
Trusted third-party vendors assisting in website hosting, payment processing, marketing, or analytics. - With Business Partners:
Collaborators involved in project execution or subcontracting (where relevant). - For Legal Compliance:
When required by law, court order, or government request. - During Business Transfers:
In the event of a merger, acquisition, or sale of company assets, user data may be part of the transferred assets.
We ensure that all third parties adhere to strict data protection standards.
8. Your Rights and Choices
Depending on your location, you may have the following data protection rights:
- Right to access your personal information.
- Right to rectify inaccurate or incomplete data.
- Right to withdraw consent at any time.
- Right to request deletion (“right to be forgotten”).
- Right to restrict or object to data processing.
- Right to data portability.
To exercise these rights, you can email us at info@kalpturnkeyservices.com. We may need to verify your identity before processing your request.
9. Children’s Privacy
Our services are intended for professionals and businesses. We do not knowingly collect personal data from children under 18. If we discover that such data has been collected, we will delete it immediately.
10. Use of Cookies and Analytics
We use cookies, web beacons, and similar technologies to:
- Understand website traffic and visitor behavior.
- Measure marketing effectiveness.
- Personalize content and advertisements.
We also use tools like Google Analytics for performance tracking. These services may collect anonymous data to improve functionality and marketing precision.
11. Email and Communication Policy
By providing your email or phone number, you consent to receive communication from us regarding:
- Service updates
- Project notifications
- Offers and promotions
You can unsubscribe anytime using the link in our emails or by contacting us directly.
12. International Data Transfers
Although we operate primarily in India, your information may be processed or stored on servers located in other countries. We ensure that such transfers comply with applicable data protection regulations.
13. Links to External Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their respective privacy policies before providing any personal information.
14. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. The “Last Updated” date at the top indicates the latest revision.
We encourage users to review this page regularly to stay informed about how we protect their data.
15. Grievance Redressal / Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your data, please contact our Grievance Officer:
Grievance Officer:
Mr. Mahesh N.
Kalp Turnkey Services Pvt. Ltd.
Plot No: C-88, Shrirampur MIDC,
Sangamner Road, Khandala, Shrirampur,
Ahilyanagar, Maharashtra – 413709, India
📧 info@kalpturnkeyservices.com
📞 +91 9822 123 456
We will respond to your concerns within 15 working days as per IT Rules, 2011.
16. Acceptance of This Policy
By using our website or submitting your information, you signify your acceptance of this Privacy Policy. If you do not agree, please refrain from using our website and contact us with any concerns.
17. Final Note
At Kalp Turnkey Services Pvt. Ltd., your trust means everything to us. We are committed to ensuring your data is handled with utmost care, confidentiality, and respect. Our promise is to stay transparent, responsible, and secure — always keeping your privacy as our top priority.